FAQ

Honest answers from our team.

If something is missing, email hello@findmeajob.uk and we will add it here.

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Pricing

How much does Find Me A Job cost?
Three tiers, all live. Starter at £19/mo, Pro at £49/mo, Power at £99/mo. The first 7 days of Starter are free. Pro and Power are paid from day one. The platform covers all AI costs -- no API keys needed. Early adopters (first 100 subscribers per tier) lock in lower prices: Starter £14, Pro £39, Power £79.
How do the monthly limits work?
Each tier has a hard monthly cap on scored evaluations, CV drafts, and interview briefs. Starter: 100 evals / 5 drafts / 0 briefs. Pro: 500 evals / 25 drafts / 5 briefs. Power: 2,000 evals / 100 drafts / 25 briefs. Caps reset on the 1st of each month. No overage charges.
What happens if I hit my monthly limit?
For evaluations: the platform falls back to title-keyword-only matching so your shortlist still appears, but without AI-scored fit analysis. An inline notice tells you your AI quota has reset date. For CV drafts and interview briefs: a hard block appears with an upgrade prompt until the 1st of the following month.
Can I switch tiers?
Yes, both ways, from the customer portal. Upgrades take effect immediately. Downgrades apply at the next renewal.
Is annual pricing available?
Not yet. Annual prepay with a discount is on the roadmap.
Do you handle VAT?
Yes. Stripe Tax handles UK and EU VAT at checkout. Your invoice shows the breakdown.

Data and privacy

Where is my data stored?
Supabase Postgres in eu-west-2 (London). Tenant data is isolated with row-level security.
Is my data shared with anyone?
No. We are not a recruiting agency. Your CV, career notes, and the postings you score stay in your account only. We do not sell candidate data.
Are my API keys safe?
Most users never need to provide any API keys -- the platform covers all AI costs at every tier, so you manage nothing yourself. If you bring your own keys (a hidden advanced option for power users), they are encrypted at rest with AES-256-GCM and never returned to the browser. The encryption-decryption boundary is server-side only. BYOK is mainly there for users who already have Anthropic or Google credits and prefer to use them directly.
Will I have to give you Gmail access?
No. We are moving to a privacy-first email model. Instead of OAuth Gmail access, we generate a unique forwarding address for your account. You forward only the recruiter emails you want us to see to that address. Nothing else ever enters the platform. The OAuth Gmail connector is legacy and will be removed for new accounts.
Does Find Me A Job read my work email?
Only the addresses you connect, only with your OAuth consent, and only to parse recruiter messages into your inbox. We do not store the body of unrelated emails.
Can my employer see I have an account?
Not from us. The product is intentionally discreet: no public profile, no integration that posts anywhere on your behalf, no email from a domain that signals a job search.
What happens to my data if I cancel?
It stays available for 30 days in case you resubscribe. After that, your account is hard-deleted. You can request immediate deletion by emailing hello@findmeajob.uk.

How it works

How many sources does the scanner cover?
Multiple sources at launch, routed by sector. NHS Jobs for clinicians, legal directories for solicitors, applicant tracking systems used by tech employers, general job boards for broader roles, plus your email inbox for recruiter messages. Sector-appropriate sources are queried automatically -- you do not configure this manually.
Does the scanner run in real time?
No. The scanners run on an hourly schedule. There is an inherent lag between a posting going live and it appearing in your inbox. For most sources the lag is under two hours. We aim for same-day coverage on all sources and are honest that it is not instant.
How are postings scored?
A fast model scores every posting 0 to 5 against your target roles. The top hits are re-verified by a more thorough model to catch false positives. If the job description fetch was incomplete, the platform re-fetches and re-scores.
Do I have to write my own CV?
You provide the source material once: paste the text, upload a PDF, or both. Find Me A Job generates the job-specific variant. It never invents experience you do not have.
Does Find Me A Job apply for me automatically?
No. Two helper tools fill the application form, then park at the submit button. You press submit yourself. This is a hard rule with no override.
Do you support multiple target roles?
Yes. During onboarding you enter the role titles you are targeting as free-text tags. The evaluator uses these to score every posting against your goals. You can update them any time in Settings.
Does Find Me A Job replace LinkedIn?
No, and it is not trying to. LinkedIn is for network and brand. Find Me A Job is for the active hunt.

Cancellation and refunds

Can I cancel any time?
Yes, from the customer portal. No phone call, no retention script. Cancellation takes effect at the end of the current billing period.
What about refunds?
Within the first 14 days of the very first paid period, full refund on request. After that, we do not pro-rate mid-period refunds. See /legal/refunds for the full policy.
Can I pause my subscription?
Not at launch. The closest option is to cancel and resubscribe; your data stays for 30 days after cancellation.

Philosophy

Why do you celebrate when customers cancel?
Because a customer cancelling because they got hired is the best outcome we can produce. Our internal success metric is Placement Rate: the percentage of customers who cancel with "got a job" as the reason. We track this, we will publish it, and we report it honestly even when the number is uncomfortable. We make money while you search, but our reputation depends on placements, not on keeping you subscribed. Every feature we build is tested against one question: does this help customers place faster?

Support

How do I get help?
Email hello@findmeajob.uk. Power subscribers get priority support. Reach us at hello@findmeajob.uk.
Is there onboarding help?
Power subscribers get a one-off onboarding session with our team inside their first week. Active Search has a self-serve walk-through built into the app.
Where do I send feature requests?
Email hello@findmeajob.uk with "feature request" in the subject line. We read all of them and reply within a week.

Coaching and interview prep

Are coaching and interview prep included in my subscription?
No. They are separate, optional services on top of any platform tier. You can book a single session without subscribing to the platform at all.
Who delivers the sessions?
Senior UK practitioners. Coaches hold ICF, EMCC, CMI, or BPS Chartered Psychologist accreditation. The same expert team that designs our platform's scoring frameworks.
Can I expense this through my employer?
Yes. We can invoice your employer's L&D budget directly. Many of our clients do this.
How quickly can I book?
Discovery calls within 5 working days. Mock interview slots typically within 5 working days; urgent same-week slots are available on request.
Do I have to subscribe to use coaching?
No. Coaching and interview prep are standalone services. You can use them as one-off engagements without taking out a platform subscription.

Try Starter free for 7 days.